R8 devices marked V3 require different firmware versions than devices marked V1 and V2. To perform a firmware update, please proceed as follows:
- Open the CDMP (https://cdmp.climax-deutschland.com) and log in with your user account.
- Click on Systems
- Search for the unit on which the update is to be performed.
- Click on the device.
- Select the "Status" tab
- Check that the software version has "V3" in its name.
- Select the "System" tab
- Check the device type. If it is not "V3 Mobile Pro 4G R8" click on "Edit" at the bottom.
- Change the device type to "V3 Mobile Pro 4G R8".
- Click on Save
- Open the device again
- Click on "Remote Maintenance
- Select "NEW ACTION
- Select the action "Load Firmware R8_V3_R869_F1B_GE_0.X.XX (current)" (instead of the "X", this is the version number of the firmware currently in use).
- Click on Save
- Click on the three dots next to the action name and select "Execute" from the context menu.